Page 52 - Avendus Huran Flipbook 2026
P. 52

Strategy creates the possibility of
                                                                                    success, but execution is what turns
                                                                                    that possibility into reality.




                                                                                    APURV AGRAWAL
                                                                                    Co-Founder & CEO, SquadStack






                                                                                           Take us back to the conversation or moment that made you
            From Problem to Possibility                                                   decide to start SquadStack. What made you want to build a
                                                                                          company rather than solve it inside someone else’s firm?
            Apurv Agrawal is the Co-Founder and CEO of                                    There was no dramatic moment. It was a pattern that
            SquadStack, India’s leading AI native sales and CX                            kept showing up. I saw talented people limited by broken
            platform. A VIT Vellore alumnus, he previously helped                         systems and businesses struggling not because of lack
            build 91springboard and led Kairos Society India. He                          of intent but because the operational backbone was
            now works with brands like TATA Digital, AngelOne and                         fundamentally inefficient.
            Delhivery to transform customer engagement through AI.
                                                                                          The question that stayed with me was simple. Why is
            For Apurv, entrepreneurship began with curiosity about                        scaling human potential so difficult, and why is high-
            why systems often fail the people they are designed to                        quality customer engagement still so inconsistent despite
            serve. That curiosity eventually led to SquadStack, an AI-                    enormous effort and investment?
            native platform that partners with brands to modernize                        I realized this was not a problem that could be fixed inside
            sales and customer engagement.                                                an existing structure. It needed a clean-slate reimagination.
                                                                                          Once that became clear, starting a company felt like a
                                                                                          natural and necessary path.












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